Customer Service Teammates (CST)
Our Customer Service teammates are the first people that our customers see when they walk in the door.
All of our Customer Service roles focus on serving the customer, while assessing their needs – from recommending appropriate productions and services, communicating with our technicians and ensuring end-to-end satisfaction and timely completion of services.
For those wanting to take a deeper dive into the automotive world, we have a Sales and Service Specialist (SSS) role that also performs entry-level vehicle services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting with the customer and efficiently completing basic vehicle services as required.
Who We Are
WE STRIVE TO BE THE MOST TRUSTED PROVIDER OF AUTOMOTIVE CARE AND A PREMIERE PLACE TO WORK.
- We understand that we offer more than just vehicle service. We rescue people from bad days, and we offer solutions for difficult situations.
- We are people of integrity, and we believe that fundamental honesty is the keystone of our business.
- We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing positive experience every time.
- We are proud and passionate to represent our brand. Every day, in every store, with every teammate and every customer.
We Care About...
- Health and safety
- Our environment and sustainability
- Our teammates
- Our customers
- Our communities
- Cars
- Our industry
- Growth
- Our work
- Superior service
Values That Give Back To You
Professional Development
No matter where you’re at in your career, we’ve got the resources to help you level up.
Community & Involvement
We pride ourselves on working with our local communities and giving back where we can.
Integrity & Teamwork
Part of what makes our teams different is our family-like mentality and drive to do things right, always.
Benefits You Can Count On
Health Insurance
Extensive Training
Monetary Incentives
Competitive Salaries